Provide Expert Services

Align your vision and direction. Define business goals, find your north star, and generate the roadmap to get there.

Serve Multiple Industries

Let the experts guide you on implementing successful changes on the ServiceNow Platform.

Solve Unique Challenges

Leverage the ServiceNow platform to serve as the reliable backbone of your transformation journey.

Strategy and Digital Transformation Advisory

The digital transformation journey can be a complex and winding road. Go beyond confusion and into clarity with AltGenix Advisory Services. Knowing your vision and having clear direction will help you overcome the technical and organizational hurdles that lie ahead. Our advisors facilitate conversations and the preparation needed to define and drive a successful transformation in a digital landscape.

  • Vision and alignment workshops
  • Strategy and business cases
  • Current/future state analysis
  • Roadmap and action planning

Design and Content Consulting

Having a great user experience is more important than ever. Our dedicated team of UI/UX designers and content consultants can help increase adoption of your solution and reduce the time needed for users to complete their tasks. Get the engagement and results you are striving for by delivering an extraordinary experience.

  • User research and persona development
  • Wireframing and mockups
  • Navigation and search optimization
  • Usage tracking and analysis

Implementation and Delivery

Action oriented goals move forward by reliable teams working together to define and  meet business goals.Our industry-knowledgeable professional services team has decades of experience focused on solving stakeholder pains, delivering innovative solutions, and creating compelling user experiences that drive business success.

  • Business process improvements
  • Program definition and governance
  • Architecture and technical implementation

Managed Services

Ensure the ServiceNow platform is healthy, available and current to serve as the reliable backbone of your transformation journey. Our team will work with you to make the necessary improvements that keep the platform and business use cases in top performance.

  • Incident and problem management
  • Platform administration
  • Upgrades and patching
  • Ongoing support services
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